Website Repair & Rescue
Broken pages, errors, hacked sites, expired hosting, or a developer who disappeared. We diagnose the problem and get you back online.
Utah County · 20 years in tech · Free consultations
Websites and IT that just work.
Site down, hacked, or slow? We'll find the problem, fix it, and keep it running. From quick repairs to brand-new builds, we handle the tech so you can run your business. Based in Utah County, working with businesses anywhere.
Have you tried turning it off and on again?
Site still down, or hacked? Call now and talk directly to someone who can fix it.
Services
Your Website, Fixed and Handled
Websites are our specialty, along with everything that keeps your business online and found: hosting, IT, SEO, and marketing.
New Websites & Web Apps
Fast, mobile-friendly sites built on the right platform for you, from WordPress and Shopify to fully custom web applications.
Maintenance & Security
Updates, backups, monitoring, and security patches, so small problems get caught before they take your site down.
IT Support
Servers, email, desktops, laptops, and printers. One call for the tech your business runs on.
SEO
More than a decade of producing long-lasting organic search results. We find what's holding your site back and fix it.
Email, Social & Ads
We've run email lists of 400,000+ and campaigns across every major platform. A great site needs traffic, and we can bring it.
How it works
Simple From the First Call
Free consultation
Call or send a message and tell us what's going on. No jargon needed, and no charge just to talk.
Get a clear plan
We figure out the fix and tell you plainly what it'll take before the work starts.
We handle it
We get it done, keep you in the loop, and stick around to keep things running.
Who you'll work with
Meet Jed Reisner, Founder
Jed has spent 20 years in tech, from help desk and IT to software development, web design, and marketing. He started HelloIT in 2016 to give small businesses the kind of tech help he'd want himself: someone who picks up the phone, explains things plainly, and sticks around after the job is done.
That's why some of our clients have been with us for nearly a decade. And yes, the name is an IT Crowd reference. We have tried turning it off and on again.
- 20 years in tech
- 2016 founded
- ~10 years with our longest client
- $0 to talk it through
Recent work
Sites We've Built and Support
From local service businesses to ecommerce stores and web apps, here are a few of the businesses we work with.
RVRouteplan
Trip planner that ranks campgrounds across RV memberships along your route.
rvrouteplan.com →
RealignMind
Guided bilateral stimulation sessions, with accounts and subscriptions.
realignmind.com →
Sid's Alignment
Small business site for a local alignment shop in business since 1984.
sidsalignmentservice.com →
Ascend Education
Website and marketing plan for an IT training company.
ascendeducation.com →
Alaska Select Seafood
Online store, custom plugin, and ongoing support. A client for nearly 10 years.
alaskaselectseafood.com →
Pricing
Straightforward Pricing
Every project starts with a free consultation. Small jobs are billed by the hour; ongoing and strategy work is quoted to fit your business.
By the Job
Billed hourly
$150/hr
- Website Repairs
- New Websites
- Custom Plugins
- Migrations
- IT Support
Ongoing Support
Monthly plans
Custom quote
- Server Support
- Security Patches
- Monitoring
- Desktops/Laptops/Printers
- Priority Response
Marketing Roadmap
One-time plan
Custom quote
We'll tell you:
- Where/when to post
- Which tools to use
- Where to advertise
- What your SEO is missing
Testimonials
Kind Words
Jed is one of those valuable professionals whose job is also their hobby. He consistently brought innovative improvements to GoCertify, many of which we implemented. He is a self-starter and a capable project manager. His willingness to think outside the box combined with a superlative tech savvy approach to day to day challenges helped us move quickly forward as a newly acquired company. Thanks to his efforts, we were able to outpace many better funded and more established competitors. Working with Jed has been a pleasure.
He's someone you can trust to get the job done, even in tough situations. I've seen him solve complex virus attacks, quickly restore websites that have crashed, and work long into the night to make sure a campaign gets successfully released. Jed has a strong grasp on all the current tech trends and has provided valuable marketing decisions for our team that have greatly influenced our product's success.
Contact
Tell Us What's Going On
Whether something's broken or you're planning something new, send a few details and we'll follow up. Consultations are always free.